1. Who We Are
Salwaid Tech is a software development company providing web application development and agentic AI solutions to businesses. We can be reached at contact@salwaidtech.com.
This Privacy Policy explains what personal data we collect, how we use it, and your rights regarding that data. We keep this simple because we are a small team and our data practices are straightforward.
2. Data We Collect
2.1 Contact Information
When you send us an email at contact@salwaidtech.com, we receive and store:
- Your name (if provided)
- Your email address
- The content of your message
- Any attachments you include
2.2 Website Usage
This website does not use cookies, tracking pixels, or third-party analytics tools. We do not collect browsing data, IP addresses, or device information through any tracking mechanism embedded in this site.
2.3 Client Engagement Data
When we enter a professional engagement, we may collect additional information necessary to deliver services, including business contact details, project requirements, and technical specifications. This data is collected under a separate service agreement.
3. How We Use Your Data
We use the data you provide exclusively to:
- Respond to your enquiry
- Assess whether we can help with your project
- Communicate about a potential or active engagement
- Deliver contracted services
We do not use your data for marketing purposes, share it with third parties for advertising, or add you to any mailing list without explicit consent.
4. Legal Basis for Processing
We process your data on the basis of legitimate interests — specifically, responding to business enquiries — and on the basis of contractual necessity when delivering services you have engaged us for.
5. Data Retention
Email correspondence is retained for as long as necessary for the purposes described above, and no longer than 3 years after our last communication unless required by law or ongoing contractual obligations.
You may request deletion of your data at any time by contacting us at contact@salwaidtech.com.
6. Data Sharing
We do not sell, rent, or share your personal data with third parties, except in the following limited circumstances:
- Email infrastructure providers — Our email is hosted through standard providers (e.g. Google Workspace). Their privacy policies govern how email data is stored at the infrastructure level.
- Legal requirements — If required by law, court order, or governmental authority.
- Business transfer — In the event of a merger, acquisition, or sale of substantially all assets, data may be transferred as part of that transaction.
7. Data Security
We take reasonable technical and organisational measures to protect your data from unauthorised access, disclosure, alteration, or destruction. Communication with us is protected via standard email encryption and TLS where supported.
No method of transmission over the internet is 100% secure. We cannot guarantee absolute security, but we will notify you promptly if we become aware of a breach affecting your data.
8. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal data we hold about you
- Correct inaccurate data
- Delete your data (the "right to be forgotten")
- Object to processing based on legitimate interests
- Data portability — receive your data in a structured, machine-readable format
To exercise any of these rights, contact us at contact@salwaidtech.com. We will respond within 30 days.
9. International Transfers
If you contact us from outside the country where our servers are located, your data may be transferred internationally. We rely on standard contractual clauses or equivalent safeguards where required by applicable law.
10. Children's Privacy
Our services are not directed at individuals under the age of 16. We do not knowingly collect personal data from minors. If you believe we have inadvertently collected such data, please contact us immediately.
11. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top. Continued use of this website after a change constitutes acceptance of the updated policy.
12. Contact
For any privacy-related questions or requests, please contact us at:
contact@salwaidtech.com